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The Effects of Perceived Ease of Use, Perceived Usefulness, and Computer Self-Efficacy on User Satisfaction with the e-Nofa Application
Ismi Fathia Rachmi, Nafis Dwi Kartiko

Last modified: 2022-06-12

Abstract


This research aims to find out the effect of Perceived Ease of Use, the effect of Perceived Usefulness, and the Effect of Self-Efficacy on PKP satisfaction in using e-Nofa. The Technology Acceptance Model (TAM) is a tool that can be used to forecast satisfaction. This research is used to determine the satisfaction of users of information systems in (Mandatory Environment). The number of samples is 100 respondents. This research method uses a questionnaire as data collection, and multiple linear regression analysis is used as an analytical technique. Then the results of this study are variables of Perceived Ease of Use, Perceived Usefulness, Computer Self-Efficacy significantly affect the satisfaction of PKP in the Jakarta area in using e-Nofa.

 


Keywords


Perceived Ease of Use, Perceived Usefulness, Computer Self-Efficacy, PKP satisfaction using e-Nofa

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